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About Cura
General Information
Australian Charter of Healthcare Rights
The Charter is available in alternative versions including audio and Braille and has been translated into 19 community languages.
Complaints Resolution:
It is always best to try to resolve your complaint with your local health service provider. If you have tried this and are still unsatisfied, you can make a complaint to the Health Care Complaints Commissioner in your state or territory. Some useful contact information is listed below:
ACT Human Rights Commission, Health Services Commissioner
www.hrc.act.gov.au
NSW Health Care Complaints Commission
www.hccc.nsw.gov.au
NT Health and Community Services Complaints Commission
www.hcscc.nt.gov.au
QLD Office of the Health Ombudsman
www.oho.qld.gov.au
SA Health and Community Services Complaints Commissioner
www.hcscc.sa.gov.au
TAS Health Complaints Commissioner
www.healthcomplaints.tas.gov.au
VIC Office of the Health Services Commissioner
www.hcc.vic.gov.au
WA Health and Disability Services Complaints Office
www.hadsco.wa.gov.au
